TIPS Alcohol Online Training Course - Frequently Asked Questions
The following are the most frequently asked questions from TIPS Online participants. If you have any further questions, please do not hesitate to contact us via email firstname.lastname@example.org .
How much does it cost? Currently the fee for online certification is only $40
How can multiple people use the same computer to take eTIPS?
In order for eTIPS to work properly when more than one person is using the computer, it needs to be absolutely sure each student is who it thinks they are. When multiple people are taking eTIPS from the same computer, this can get confusing to the software. In order to assure that this does not create confusion when taking exams, after each student exits the course, please go to the following URL in the web browser on that computer:
Your computer is infected with "spyware". This can frequently interfere with the correct operation of a web browser.
Your computer is infected with "viruses". As with spyware, this can interfere with your computer, and also usually slows the computer down.
Your Flash web-browser plug-in is out-of-date. Please see the system requirements for our course for information of how to obtain the latest version of the plug-in for your browser and computer operating system.
Sign in using your full name, and the random password that was created and emailed to you when you registered
After signing in, click the button labeled "Enter Training Portal"
Click on "Participation History"
Click on "My Participant Records". The training information will be displayed at the bottom.
How can I see my course completion certificate?When you complete the course a temporary certificate of completion is generated. If you want to see if later, you can do so by entering your personal training portal and viewing your registration record.
I failed the course... What happens next?You are entitled to a free retake of the class and certification exam. A new registration will be created for you, and details about how to take the course should be emailed to you automatically.
How long does the course take?Depending on the user, the course can take anywhere from 2 to 3 hours to complete. Users can log-out and return to the course at anytime. Upon returning, the course will resume from where the user logged out. The exam must be taken in one sitting.